Why is empathy important?

Empathy is important for a huge number of different roles in a company. From the support team, dealing with difficulties customers are having with the product, through to the designers and makers creating the product, having empathy is super useful.

However, how many people actually have empathy with the...

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26 Hours in Venice

I spent 26 hours in Venice, and took some photos. I'd definitely recommend visiting at this time of year, as the city was practically deserted. I spent a lot of time just wandering round in circles, getting to know my way around the small island, and taking pictures everywhere.

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Moving to Jekyll

I've moved this blog to Jekyll! I thought I'd use it as an opportunity to learn a new system, and to take a fresh start with my blog.

Starting anew

It's not often you get a chance to start afresh. I've been sporadically writing articles across a period of...

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